Starting out with email marketing for small businesses can seem like an impossible task. You have to make time to create content, you need to update your list of subscribing customers and many other tasks. All these tasks take time out of your work day. Marketing with email can also seem like a legal minefield with GDPR legislation to consider as well as all the laws governing spam email. Email marketing does not need to be difficult, however. It is easily the cheapest and most effective form of Marketing. 73% of marketers rate email as the number one digital channel for ROI (Marketing Week). It is also more often people’s preferred method of receiving marketing communication. Litmus’ 2016 State of…
mobile marketing
Recommended reading – how to make emails more useful
Keeping your customers engaged and your brand top of mind is one of the great challenges marketers face today. The fact our smartphones allow brands to keep in constant contact with us is also the reason it can be difficult to be heard above the noise of other messages. Add in the ease of channel hopping (social networks, apps, games, news sites, video, music etc.), the mental filtering we have developed and ever diminishing attention spans and the challenge to be memorable increases. Fortunately, the modern marketer has an ever growing array of tools and platforms to work with and an enormous amount of data to base decisions on. What’s required is a considered approach, one that is based around…
Responsive design options for navigation in emails
Making the navigation responsive in mobile emails is a key area in improving usability by offering functional links to a message and guiding recipients to your site, even if they aren’t receptive to the particular message or offer in the message itself. Today, on average, half of all emails are opened on a mobile device so it’s critical to ensure they are easy to read and interact with whichever device they are being viewed on. Thanks to responsive email techniques you can choose different email design patterns when it comes to navigation. Reduce the number of items When you look at the mobile version of an email, the first tactic that comes to mind is to reduce the number of…
Outlook for iOS – the user experience
So here at display block we’ve taken the time to do a user experience piece by @mikepickn on the new Outlook for iOS. @omgitsonlyalex has also looked at it from a technical perspective here. I have taken a few days to use and get to know Outlook for iOS and I am glad I have. When I first downloaded it I had the real feeling that it was a solution for a problem that didn’t exist. iOS had it’s own tool, mail that was indigenous to the product and built on the iOS system. It was a tool fit for purpose. This was further compounded when I tried to set up my work email account and having never used an…
Keeping up with the mobile Joneses
As email marketers, it’s easy to become trapped in the focus of what our company is doing and how best to reach people we want to sell our products and services to. But it’s important to hop over the fence now and then and try and understand how people shop now. I read recently that, on average, only 3% of people that visit websites buy. The good news is that leaves a whopping 97% that can be converted into paying customers. So what can you do you bump up the numbers? As always, it’s about making the journey from initial interest to purchase as quick and easy as possible, but taking into account that there are added distractions creating break…
Tapping potential – email click through rates
With 60% of emails being opened on mobile devices, we all want as many people as possible to tap links and visit our websites. So, what can you do to encourage people to get tapping? Email design is key and should be all about clear communication. Your message should be both precise and concise in our overloaded and fragmented digital World. Email click through rates can be improved by adopting the following actions; Don’t think, feel Our reactions to most things aren’t driven by thinking, they are driven by emotions with desire and fear usually right at the top of the list. Tapping on an image is easy if we see something we want. Equally, a fear of missing out…
Top 10 things to consider when building responsive email.
Your users Having a good understanding of who your subscribers are and knowing what types of devices they use is obviously the most important thing. You should not only understand who your users are but consider whether they have the latest devices or possibly only read emails on the desktop. Most email broadcasting platforms these days give a device breakdown. This is important but it is also worth remembering that most people use more than one device to check their emails. What are you trying to achieve? This is a question that relates to all email but is especially relevant when it comes to responsive email. Some marketing managers are too keen to hide vast swathes of the email, wrongly…
Responsive email 101, make it legible on a phone
I think we all agree that people look at their phones a lot, I think we all agree that they are looking at your emails on their phones, the numbers are compelling and all retailers are seeing in excess of 50% of their opens on devices, most b2b’ers are seeing 30% plus, the jury are in and the verdict is people are looking at your email on their device. The question then is not are they looking but what sort if experience is your brand giving them? Truth be told, with most marketers it is a less than perfect user experience. Low res images, text over images, text that isn’t “live”, email that is poorly designed for devices, a one…
Calls-to-action. What are they and how can I use them effectively?
What is a call-to-action? In email marketing a call-to-action (usually abbreviated as CTA) is a button, banner or some type of graphic or text meant to encourage a user to click. The action you want people to take could be anything: purchasing items to booking hotels and attending events. Calls-to-action are common place not only in email marketing but on websites, ebooks and even at the end of blog posts. Email newsletters should have some sort of call-to-action, a response you want readers to complete. But how do you encourage users to act? How do you create an effective call-to-action? Here are a few quick, essential tips for creating a quality CTA. Striking design For a reader to click on…
We deserve a better user experience
More than half of all email opens we see are now on mobile devices, not just for the cool young peoples brands but for pretty much everyone – mobile has overtaken the desktop and the trend is continuing. Every retail and travel client we work with see over 50% of their emails opened on mobile devices, so why do so many businesses continue to send emails which, on a phone don’t render properly, with text too small to read and images that aren’t optimised? Why do they make it difficult to tap links, make their customers do the finger and thumb wave to read their message, pixelate their images and get lost in their copy? In essence why are they…