2 thoughts on “We deserve a better user experience

  1. Often it’s the value of email that’s not recognised, so it’s seen as “okay” to just get any sort of email communication done, without really having the time to truly think about it. I guess that’s the reactive digital age we live in! But I’m a firm believer of responsive emails and giving the user the best user experience they can get. After all, you get good service anywhere and you’re bound to come back.

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